Wehobo is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, wehobo.com and use our services.
By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services. The types of information we collect include:
1.1. Information You Provide to Us
- Account Information: When you create an account, we collect your name, email address, phone number, and other contact details.
- Payment Information: When you make a purchase, we collect payment details, such as credit card information and billing address (processed securely through third-party payment processors).
- Ticket Listings: If you are a seller, we collect details about the tickets you list for sale.
- Communications: When you contact us (e.g., via email or customer support), we collect the content of your messages.
1.2. Information We Automatically Collect
When you access the Website, we may automatically collect the following:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Information about your interactions with the Website, such as pages visited, time spent, and links clicked.
- Cookies and Tracking Technology: See Section 7 below for details on cookies and tracking technologies.
1.3. Information from Third Parties
We may receive information from third-party services, such as payment processors, analytics providers, and social media platforms, if you interact with us through such services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: Process ticket sales, manage accounts, and facilitate communication between buyers and sellers.
- To Improve the Website: Analyze usage data to enhance functionality and user experience.
- To Communicate with You: Send transactional emails, respond to inquiries, and provide updates about your account or transactions.
- For Marketing: With your consent, send promotional messages or offers.
- To Ensure Compliance: Prevent fraud, enforce our Terms and Conditions, and comply with legal obligations.
We do not sell your personal information to third parties.
3. Sharing Your Information
We may share your information with third parties in the following scenarios:
- Service Providers: We may share your information with vendors and service providers who help us operate the Website, such as payment processors, hosting providers, and email services.
- Legal Requirements: If required by law, we may disclose your information to comply with legal processes, such as subpoenas or court orders.
- Business Transfers: If we merge, sell, or transfer our business, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties if you provide explicit consent.
4. Your Privacy Rights
Depending on your location, you may have the following rights concerning your personal information:
4.1. General Rights
- Access: Request access to the personal information we hold about you.
- Correction: Request to correct inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information.
- Restriction: Request to restrict the processing of your personal information.
4.2. GDPR Rights (For Users in the European Economic Area)
If you are in the EEA, you have additional rights under the General Data Protection Regulation (GDPR):
- Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.
- Withdraw Consent: Withdraw consent for any processing based on your consent.
- Lodge a Complaint: File a complaint with your local data protection authority.
4.3. CCPA Rights (For Users in California)
If you are in California, you may have rights under the California Consumer Privacy Act (CCPA):
- Opt-Out: Request to opt-out of the sale of your personal information (we do not sell personal information).
- Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.
To exercise your rights, please contact us at Info@wehobo.net
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with our legal obligations, resolving disputes, and enforcing our agreements.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your activities on the Website. These help us enhance functionality and improve your user experience.
You can manage your cookie preferences in your browser settings. Please note that disabling cookies may affect the functionality of the Website.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage you to review their privacy policies.
9. Children's Privacy
The Website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on the Website. Your continued use of the Website after such changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us from the Contact Us page
- Email: Info@wehobo.net
